Consumer Reports urges Microsoft to extend free Windows 10 security updates

Consumer Reports has called on Microsoft to extend the support for Windows 10 beyond the October 14th deadline, which will end free security updates for the operating system. The organization warns that millions of users will be left vulnerable because a significant portion of devices cannot upgrade to Windows 11 due to hardware limitations. Data indicates that as of August 2025, approximately 46.2% of global PC users still rely on Windows 10, and between 200 to 400 million computers are incompatible with the newer OS. In a letter to CEO Satya Nadella, Consumer Reports criticized Microsoft for encouraging upgrades to Windows 11 to enhance cybersecurity while leaving Windows 10 machines exposed. The organization also highlighted the $30 fee for a one-year security extension as unfair and restrictive, as well as the company’s approach to free support that incentivizes users to continue using Microsoft products. Additionally, the Public Interest Research Group (PIRG) has petitioned for a deadline extension, arguing that hundreds of millions of fully functional PCs could be discarded unnecessarily. Both organizations advocate for continued free support for Windows 10 until a larger number of users have migrated to Windows 11.