Viral call-recording app Neon goes dark after exposing users’ phone numbers, call recordings, and transcripts

Neon App Temporarily Shuts Down After Exposing User Data
Photo: TechCrunch

Neon App Temporarily Shuts Down After Exposing User Data

Neon, a popular call-recording app that gained rapid attention for offering users money in exchange for call recordings, has gone offline following a major security flaw. The app, which quickly rose to the top of the iPhone app charts, allowed users to earn money by providing recordings to improve AI models. However, a bug in the app’s backend exposed sensitive information, including phone numbers, transcripts, and call recordings, to anyone with knowledge of the issue. TechCrunch uncovered the flaw, and after informing Neon’s founder, Alex Kiam, the app was taken down. Although Kiam notified users that the app was temporarily shutting down to improve security, no mention was made of the specific data breach. The app’s sudden downfall highlights the risks associated with apps that collect personal data for AI purposes. It is unclear when or if Neon will return to the app stores, and whether this breach will trigger further scrutiny from Apple and Google. Despite the growing popularity of apps like Neon, data privacy concerns have made their way to the forefront, as many users unknowingly put their private information at risk.

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