How to Buy Used Tech Safely and Save Money

A recent survey by Which? involving nearly 2,500 people evaluated 18 retailers selling second-hand tech like smartphones, laptops, tablets, and smartwatches. Ten retailers scored 80% or higher based on criteria such as customer service, product range, quality, and value for money. Examples of savings include a MacBook Air 15-inch 2023 model for £679.99 versus £1,129 new, and an iPhone 16 at £609.99-£649.99 compared to £699 new. Expert advice stresses the importance of buying from reputable sellers, checking how long software updates will last, and choosing devices with at least 80% battery health to avoid disappointment. Key dos include buying after new product launches, checking return policies, and verifying device grading (A, B, or C). Important don’ts include avoiding devices with poor battery health, not confusing refurbished with second-hand products, and verifying included accessories. The guide highlights that refurbished devices are professionally checked, often come with warranties, and usually cost more than second-hand devices sold by previous owners. Buyers should also perform thorough checks upon receipt and be aware that some insurance policies might not cover refurbished gadgets.